What Should I Look for in an Appliance Repair Professional?
Malfunctioning appliances are frustrating and inconvenient. When your fridge breaks down, your food can spoil. When your washing machine and dryer stop washing and drying, you have to wash clothes by hand, or take time out of your day to go to the laundromat. When your stove burners won’t light, you can’t prepare healthy, delicious meals for your family.
Luckily, most appliance repair experts can diagnose and fix these issues, regardless of what brand or model of appliance you have. But with the array of appliance repair companies out there, even in a small town, how can you choose the right technician? Think about what’s important to you. Do you need repairs immediately? Do you want the lowest price? Or do you simply want assurance that you’re getting the best possible repair service? All of these factors can help you select the appliance repair company that’s right for you kenmore appliance repair altadena.
Training and Experience
Perhaps you simply want the best possible appliance repair service. How can you know someone’s skill is superior in his field? Look online or ask for information about the technician’s training and experience. The longer a repairman has been in the industry, the greater the chance he’ll have seen your appliance’s issue before and will know exactly how to fix it. Similarly, if a technician has training or certification to work with your specific high-end brand or model, or affiliation with an appliance repair organization, you can probably trust him to have the knowledge and skill to do the job right.
Do you need refrigerator repair immediately because you’re hosting a large event at home tomorrow? Did you wake up to your washing machine leaking all over the laundry room floor, and it won’t stop? Sometimes your biggest repair consideration has to be how quickly a technician can come out to your property and resolve the issue. Some appliance repair companies offer same-day service. Others will come out in an emergency, no matter the time of day. You may have to call several companies before finding someone who can fit you in immediately, but they’re out there. Note, however, that if you need appliance repairs with a quick turnaround time, you may have to sacrifice some other criteria-speed might cost more, or might mean you can’t be choosy about qualifications.
Are you working within a tight budget? You can certainly research appliance repair companies in your area and compare their prices, looking for the best deal. But as with same-day service, you may have to sacrifice a few other preferences in order to keep costs down. For instance, you might have to wait longer for an appointment, and go without your appliance for a week or more. Or you might have to work with a brand-new technician rather than someone with 20 years of experience. When you do find a washer/dryer, refrigerator, or oven repair professional who fits your budget, give the rest of his qualifications a scan. You don’t want to have to call for repairs again in a month because the person you hired at a cheap price did a shoddy job.
There are several other considerations you might want to take into account when choosing an appliance repairman. Does the company offer a warranty? How long does it last? Does it cover both parts and labor? Is the company licensed and insured? A trip to the company’s Web site should tell you these things, but if you don’t see the information you’re looking for, don’t hesitate to ask over the phone. If the company isn’t willing to tell you what you need to know to make an informed decision, look elsewhere.